The Shout Magazine (New Zealand)

COVID-19: Everything you need to know for your business and staff

As New Zealand continues to remain in Level 4 lockdown due to the Delta variant of COVID-19, once again hospitality businesses, liquor off-premise and brewery and cellar doors all suffer the effects.

Here at The Shout NZ, we want to support Kiwi businesses as best we can, so here is all the essential information you need to know for your liquor or hospitality business and your staff during lockdown…

Locations of interest

What to do if your business is a location of interest following a visit by a confirmed (or probable) COVID-19 case

For your business

It’s important to note that employment law still applies to all employment relationships, regardless of the circumstances that we find ourselves in.

Rules for doing business in Level 4

Rules for doing business at all Alert Levels

Minimum rights of employees

Modifying employment agreements during COVID-19 response and recovery

Terminating employment agreements during COVID-19

Vaccines and the workplace

For staff

Employment guide for workers at different COVID-19 alert levels

Leave and pay entitlements during COVID-19 response and recovery

Early Resolution – a service that helps resolve a workplace issue early, quickly and informally

Complaints about employers – for employees who believe their employer is acting unlawfully in regards to the wage subsidy schemes or Leave Support Scheme.

Financial information

COVID-19 financial support – Includes all current financial support schemes for businesses, employers and employees including: Resurgence Support Payment, Wage Subsidy Scheme, Short-Term Absence Payment and the Leave Support Scheme.

COVID-19: Guidance for payroll professionals

COVID-19 helpline

A free COVID-19 business helpline service is available for all New Zealand businesses. This includes sole traders.

Get support and advice on:

  • Government financial support, for example Wage Subsidy Scheme and Resurgence Support Payment
  • What different Alert Levels mean for your business
  • Business continuity
  • Finding free or subsidised expert help, for example a business mentor or advisor.
    Employers can also get specific advice on people challenges, including staffing changes, employee wellness, and meeting your health and safety obligations.

To find out more call (0800) 500 362 for North Island, or (0800) 50 50 96 for South Island.
If you have an enquiry about the Alert Level 4 rules or if you are unsure if you can operate, you can call (0800) 424 946 for advice.

Mental health assistance

Workplace wellbeing during COVID-19

If you feel you’re not coping, it’s important to talk with a health professional. Here is where to go for help.

For support with anxiety, distress or mental wellbeing, you can call or text 1737 to talk with a trained counsellor for free, 24 hours a day, 7 days a week.

Free apps, toolkits and other digital resources are available here to help you look after your mental wellbeing.

For all questions regarding key information for businesses and employees, visit for information, tools and resources.

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