The Shout Magazine (New Zealand)

Auckland liquor retail chain introduces 10% bonus for all frontline staff

The Trusts West Auckland has announced it will pay staff a COVID bonus for working under the elevated Alert Levels.

The retail chain, which is West Auckland’s second largest employer, will pay frontline staff an additional 10% on top of their current wages in recognition of their support during the lockdown.

The Trusts operates 25 retail liquor outlets across West Auckland and is considered an essential service provider under current regulations.

Allan Pollard (pictured), CEO of The Trusts, says they consider the safety of their staff and customers of paramount importance.

He says compulsory masks and the customer support staff COVID bonus will take immediate effect.

“We understand the inherent difficulty associated with retail shopping at the moment, however the requirement to wear masks is designed to ensure the safety of our employees and the wider community,” he says.

“We also want to recognise the challenges faced by those in frontline customer service roles, the COVID bonus payment is a gesture to go some way in acknowledging their value to us at this time.”

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